Admissions Assistant x2
Our University
Ravensbourne University London is an innovative, industry-focused institution located in the heart of London’s newest creative community on the Greenwich Peninsula. We champion creativity and collaboration, empowering our students with the specialist skills and real-world experiences essential for successful careers in digital media, design, and more.
The Role
We are seeking two Admissions Assistants to support our Admissions team, providing a welcoming and efficient experience for both domestic and international applicants. Admissions Assistants help manage applications, support the admissions process, and ensure all applicants feel informed and valued from the initial stages of application through to enrolment.
As an Admissions Assistant, you’ll play a crucial role in processing UK applications, supporting the review process, and ensuring accurate and timely data entry. You’ll also be a first point of contact for applicants, responding to phone and email inquiries in a friendly, professional manner. Working closely with Admissions Officers, you’ll assist with critical tasks like sharing information and documents with applicants.
The Candidate
The successful candidate will ideally have some experience in an administrative role, preferably within Higher Education or Further Education admissions, and a familiarity with student records systems or IT software. High attention to detail is essential, as you’ll be helping ensure compliance with policies and procedures and maintaining data accuracy.
Excellent communication skills are a must, as is a customer-focused attitude when handling inquiries and assisting applicants. Strong organisational skills and the ability to manage multiple tasks are also important, as you’ll be working within a busy team environment. A proactive approach to learning about admissions processes and the applicant journey would be advantageous.
If you’re enthusiastic about working in a dynamic admissions environment and keen to support students on their journey to joining Ravensbourne, we’d love to hear from you.
Further details:
Job Description
We welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.
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